Shipping & Processing policy

At GISÉLE, we are dedicated to ensuring that your orders are processed and shipped to you in a timely manner. Please allow 5-8 business days, Monday through Friday, for order processing. Once your order has been processed, shipping times will vary depending on your location and chosen courier.

Shipping costs will be calculated at checkout and may vary based on your location and the courier selected. You will receive email communication regarding the creation of your shipping label and the status of your package once it has been shipped.

While we take great care in packaging your items to ensure their safe arrival, GISÉLE is not responsible for lost or damaged packages during transit. If you experience any issues with the delivery of your package, we advise you to contact the shipping courier as soon as possible to file a claim. This will initiate an investigation by the courier to resolve the issue promptly.

Thank you for choosing GISÉLE for your jewelry and accessory needs. We appreciate your understanding and patience as we work to provide you with the best possible shopping experience. If you have any further questions or concerns regarding shipping or processing, please don't hesitate to contact us.