Exchange & Return policy

Refund and Exchange Policy:

At GISÉLE, we strive to provide you with the best shopping experience possible. Due to hygienic reasons, all sales are final, and we do not accept returns or exchanges on any of our jewelry and accessories.

However, if you happen to receive a damaged item, we're here to assist you. Please email us via the contact form within 3 days of delivery, and include pictures of the damaged item, your order number, and your name. Our team will review your request promptly and provide further instructions on how to proceed.

We want to ensure that you're completely satisfied with your purchase, so we encourage you to double-check the sizing of jewelry before checking out. If you have any questions or concerns about sizing, feel free to reach out to us, and we'll be happy to assist you.

Thank you for choosing GISÉLE. We appreciate your understanding and support of our policies as we strive to maintain the highest standards of quality and hygiene for all our customers.